Speaking of customers, we couldn’t find many NannyPay reviews from verified customers. In other words, even though NannyPay technically has customer service, you’re largely on your own for setup, and we can’t promise a quick fix if a technical issue comes up. You can email NannyPay for tech support or check out its software instructions, but the instructions are confusing (especially since the software interface isn’t very intuitive). And NannyPay doesn’t file payroll taxes for you either-it just calculates those taxes to make filing easier.Īnother feature you won’t get with NannyPay? Solid customer service. For instance, NannyPay doesn’t actually pay your nanny or other household employee for you-you can print out the check and pay stub, but there’s no direct deposit option. NannyPay is cheap, which means it doesn’t have as many features as most paid providers.
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